ColombianIVF.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. By using our website, you consent to the practices described in this policy.
1. Information We Collect
Personal Information You Provide
When you fill out our consultation request form or contact us, we may collect:
- Name (first and last)
- Email address
- Phone number
- Country of residence
- Age
- Treatment interests and fertility-related information you choose to share
- Any additional information you provide in messages
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on pages
- Referring website
- Geographic location (country/region level)
2. How We Use Your Information
We use the information we collect to:
- Respond to your consultation requests and inquiries
- Connect you with appropriate fertility clinics based on your needs
- Provide information about fertility treatment options in Colombia
- Improve our website and services
- Send you relevant information if you've opted in to communications
- Comply with legal obligations
Important: We are not a healthcare provider. Medical information you share is used solely to help match you with appropriate clinics. We do not provide medical advice or diagnoses.
3. How We Share Your Information
We may share your information with:
Fertility Clinics
When you request a consultation, we share your contact information and relevant details with partner clinics in Colombia who can provide the services you're seeking. This is necessary to fulfill your request.
Service Providers
We may use third-party services for website hosting, email delivery, and analytics. These providers only access your information as needed to perform services for us and are obligated to protect it.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights or the safety of others.
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure storage practices
- Limited access to personal information
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at privacy@colombianivf.com.
7. International Data Transfers
Your information may be transferred to and processed in Colombia or other countries where our partner clinics and service providers operate. These countries may have different data protection laws than your country of residence. By using our services, you consent to such transfers.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. If you request deletion, we will remove your information within a reasonable timeframe, subject to any legal retention requirements.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites, including fertility clinic websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Privacy Inquiries
Email: privacy@colombianivf.com
General Contact: info@colombianivf.com
Website: colombianivf.com